Global IT infrastructure status

OPENAI

🟢 Operational

Elevated errors affecting ChatGPT Work mode

Resolved

Started
2026-09-17 19:03 UTC
4 days ago
Last update
2026-09-17 20:24 UTC
4 days ago
Duration
1h 21m

Timeline

  1. 17 Sep · 20:24 UTC 🟠 Resolved atom

    Status: Resolved

    All impacted services have now fully recovered.

    Affected components

    ChatGPT Work (Operational)

  2. 17 Sep · 19:57 UTC 🟠 Identified atom

    Status: Identified

    We are still implementing the mitigation.

    Affected components

    ChatGPT Work (Partial outage)

  3. 17 Sep · 19:38 UTC 🟠 Investigating atom

    Status: Investigating

    We are investigating the issue for the listed services.

    Affected components

    ChatGPT Work (Partial outage)

  4. 17 Sep · 19:03 UTC 🟠 Investigating atom

    Status: Investigating

    We are investigating the issue for the listed services. Some users may experience failures when starting or running Work tasks.

    Affected components

    ChatGPT Work (Partial outage)

Source

Official OpenAI status — view original incident ↗

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