We are seeing elevated error rates across API models

Timeline

1. 17 Sep · 21:50 UTC 🟡 Resolved atom

   Status: Resolved
   
   All impacted services have now fully recovered.
   
   Affected components
   
   Images (Operational)
   Realtime (Operational)
   Files (Operational)
   Moderations (Operational)
   Batch (Operational)
   Chat Completions (Operational)
   Audio (Operational)
   Fine-tuning (Operational)
   Embeddings (Operational)
   Responses (Operational)
   Login (Operational)
   Sora (Operational)

2. 17 Sep · 21:31 UTC 🟡 Monitoring atom

   Status: Monitoring
   
   We have applied the mitigation and are monitoring the recovery.
   
   Affected components
   
   Audio (Degraded performance)
   Realtime (Degraded performance)
   Files (Degraded performance)
   Embeddings (Degraded performance)
   Moderations (Degraded performance)
   Fine-tuning (Degraded performance)
   Responses (Degraded performance)
   Login (Degraded performance)
   Sora (Degraded performance)
   Images (Degraded performance)
   Batch (Degraded performance)
   Chat Completions (Degraded performance)

3. 17 Sep · 21:20 UTC 🟡 Monitoring atom

   Status: Monitoring
   
   We have applied the mitigation and are monitoring the recovery.
   
   Affected components
   
   Audio (Degraded performance)
   Fine-tuning (Degraded performance)
   Embeddings (Degraded performance)
   Moderations (Degraded performance)
   Sora (Degraded performance)
   Images (Degraded performance)
   Realtime (Degraded performance)
   Files (Degraded performance)
   Responses (Degraded performance)
   Login (Degraded performance)
   Batch (Degraded performance)
   Chat Completions (Degraded performance)