Ethereum Gateway ERC20 Withdraw Delays

Timeline

1. 18 Sep · 10:45 UTC 🟡 Resolved atom

   Sep 18, 10:45 UTC
   Resolved - This incident has been resolved.
   
   Sep 18, 09:07 UTC
   Monitoring - A fix has been implemented and we are monitoring the results.
   
   Sep 18, 07:53 UTC
   Update - We are continuing to investigate this issue.
   
   Sep 18, 07:48 UTC
   Investigating - We're investigating an issue with the Ethereum ERC20 funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

2. 18 Sep · 09:07 UTC 🟡 Monitoring atom

   Sep 18, 09:07 UTC
   Monitoring - A fix has been implemented and we are monitoring the results.
   
   Sep 18, 07:53 UTC
   Update - We are continuing to investigate this issue.
   
   Sep 18, 07:48 UTC
   Investigating - We're investigating an issue with the Ethereum ERC20 funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

3. 18 Sep · 07:53 UTC 🟡 Identified atom

   Sep 18, 07:53 UTC
   Update - We are continuing to investigate this issue.
   
   Sep 18, 07:48 UTC
   Investigating - We're investigating an issue with the Ethereum ERC20 funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

4. 18 Sep · 07:48 UTC 🟡 Investigating atom

   Sep 18, 07:48 UTC
   Investigating - We're investigating an issue with the Ethereum ERC20 funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.