Overbilling for OpenAI-hosted containers in the Agent API

Timeline

1. 19 Sep · 07:52 UTC 🟢 Resolved atom

   Status: Resolved
   
   All impacted services have now fully recovered.

2. 19 Sep · 05:00 UTC 🟡 Monitoring atom

   Status: Monitoring
   
   We have applied the mitigation, and any new sessions would not run into this issue. We are monitoring the recovery.

3. 19 Sep · 01:08 UTC ⚪ Identified atom

   Status: Identified
   
   We are still implementing the mitigation.

4. 18 Sep · 23:22 UTC 🟡 Investigating atom

   Status: Investigating
   
   We’re continuing to work on a fix for the container overbilling issue.
   
   We’re also reviewing affected usage to identify impacted customers and calculate refunds.

5. 18 Sep · 22:29 UTC 🟡 Investigating atom

   Status: Investigating
   
   We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API.
   
   We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.