Global IT infrastructure status

ANTHROPIC (CLAUDE)

🟢 Operational

Delayed credits on the Claude Platform

Resolved

Started
2026-10-01 16:20 UTC
36 days ago
Last update
2026-10-01 22:36 UTC
35 days ago
Duration
6h 15m

Timeline

  1. 01 Oct · 22:36 UTC 🟡 Resolved atom

    Oct 1, 22:36 UTC
    Resolved - This issue has been resolved.

    Oct 1, 18:23 UTC
    Monitoring - We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.

    Oct 1, 16:20 UTC
    Investigating - We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.

  2. 01 Oct · 18:23 UTC 🟡 Monitoring atom

    Oct 1, 18:23 UTC
    Monitoring - We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.

    Oct 1, 16:20 UTC
    Investigating - We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.

  3. 01 Oct · 16:20 UTC 🟡 Investigating atom

    Oct 1, 16:20 UTC
    Investigating - We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.

Source

Official Anthropic (Claude) status — view original incident ↗

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