Elevated errors loading usage data on platform.claude.com

Timeline

1. 07 Oct · 02:33 UTC 🟡 Resolved atom

   Oct 7, 02:33 UTC
   Resolved - This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.
   
   Oct 7, 01:20 UTC
   Investigating - We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.

2. 07 Oct · 01:20 UTC 🟡 Investigating atom

   Oct 7, 01:20 UTC
   Investigating - We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.