Incident: Slack for iOS closing unexpectedly when opening channels

Timeline

1. 12 Oct · 17:03 UTC 🟡 Investigating rss

   We've rolled out an updated version of the Slack iOS app to all impacted customers. Channels now open without the app closing unexpectedly. Users who are still experiencing this issue should update the Slack IOS app from the app store Store to resolve it.We apologize for the inconvenience and thank you for your patience.

2. 09 Oct · 23:58 UTC 🟡 Investigating rss

   An updated version of the Slack iOS app that fixes the crash was approved and began rolling out gradually. Customers who download the updated version from the app store can now open channels without the app closing unexpectedly. We'll provide an update once additional information becomes available.

3. 09 Oct · 16:20 UTC 🟡 Investigating rss

   We've developed a fix for the iOS app issue and are working to validate it before releasing it to customers. We'll share another update as soon as we have more information.

4. 09 Oct · 15:39 UTC 🟡 Investigating rss

   Users may experience iOS closing unexpectedly when opening channels.  We're actively looking in to this, and we'll share another update as soon as we have more information. We appreciate your patience in the meantime.

5. 09 Oct · 15:35 UTC 🟡 Investigating rss

   Users may experience iOS closing unexpectedly when opening channels.  We're actively looking in to this, and we'll share another update as soon as we have more information. We appreciate your patience in the meantime.