Model Performance or Availability Issue - minimaxai/minimax-m2.7

Timeline

1. 10 Oct · 16:14 UTC 🟠 Resolved atom

   Status: Resolved
   
   The issues affecting minimaxai/minimax-m2.7 have been resolved. The model is operating normally. Root cause: Data center hardware issues. We apologize for the disruption and thank you for your patience.
   
   Affected components
   
   minimaxai/minimax-m2.7 (Operational)

2. 10 Oct · 10:09 UTC 🟠 Identified atom

   Status: Identified
   
   We have identified the problem affecting the enterprise-only minimaxai/minimax-m2.7 model. The issue was traced to hardware issues in our data center. A fix is in progress. Users may still see failed requests until the fix completes.
   
   Affected components
   
   minimaxai/minimax-m2.7 (Partial outage)