Model Performance or Availability Issue

Timeline

1. 12 Oct · 18:36 UTC 🟠 Resolved atom

   Status: Resolved
   
   The issues affecting minimaxai/minimax-m2.7 have been resolved. The model is operating normally. Root cause: hardware connectivity issues. We apologize for the disruption and thank you for your patience.
   
   Affected components
   
   minimaxai/minimax-m2.7 (Operational)

2. 12 Oct · 18:17 UTC 🟠 Identified atom

   Status: Identified
   
   We have identified the problem affecting the minimaxai/minimax-m2.7 service. The issue was traced to hardware connectivity issues. A fix is in progress. Users may still see API failures until the fix completes.
   
   Affected components
   
   minimaxai/minimax-m2.7 (Partial outage)