File Download errors

Timeline

1. 19 Oct · 14:14 UTC 🟢 Resolved atom

   Status: Resolved
   
   All impacted services have now fully recovered.
   
   Affected components
   
   Responses (Operational)
   Image Generation (Operational)
   File uploads (Operational)
   Images (Operational)
   Files (Operational)

2. 19 Oct · 13:31 UTC 🟡 Identified atom

   Status: Identified
   
   We have identified that users are experiencing elevated errors for the impacted services.
   
   We are working on implementing a mitigation.
   
   Affected components
   
   Images (Degraded performance)
   Files (Degraded performance)
   Responses (Degraded performance)
   Image Generation (Degraded performance)
   File uploads (Degraded performance)