⚪ Unknown
404s on customers.gitlab.com
Investigating
- Started
- 2026-10-20 21:56 UTC
16 days ago - Last update
- 2026-10-21 01:21 UTC
16 days ago - Running for
- 16d 22h
Timeline
-
21 Oct · 01:21 UTC
⚪ Investigating
rss
October 20, 2026 21:56 UTC
Investigating - We've investigating 404s on the customers panel. We'll update as we learn more
October 20, 2026 22:47 UTC
Investigating - We’re continuing our investigation of 404s on the customers panel. We’ll update you as we learn more.
October 20, 2026 23:15 UTC
Investigating - We’re continuing our investigation of 404s on the customers panel. We’ll update you as we learn more.
October 20, 2026 23:51 UTC
Monitoring - The Customers Portal is loading normally again, and we are no longer observing the intermittent 404 errors affecting sign-in and page loading. A redeployment has completed successfully, and we are monitoring the service for any recurrence before resolving the incident.
October 21, 2026 01:21 UTC
Resolved - The monitoring period has concluded, and the incident has been confirmed resolved. See the issue for more details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23297 -
20 Oct · 23:51 UTC
⚪ Investigating
rss
October 20, 2026 21:56 UTC
Investigating - We've investigating 404s on the customers panel. We'll update as we learn more
October 20, 2026 22:47 UTC
Investigating - We’re continuing our investigation of 404s on the customers panel. We’ll update you as we learn more.
October 20, 2026 23:15 UTC
Investigating - We’re continuing our investigation of 404s on the customers panel. We’ll update you as we learn more.
October 20, 2026 23:51 UTC
Monitoring - The Customers Portal is loading normally again, and we are no longer observing the intermittent 404 errors affecting sign-in and page loading. A redeployment has completed successfully, and we are monitoring the service for any recurrence before resolving the incident. -
20 Oct · 23:15 UTC
⚪ Investigating
rss
October 20, 2026 21:56 UTC
Investigating - We've investigating 404s on the customers panel. We'll update as we learn more
October 20, 2026 22:47 UTC
Investigating - We’re continuing our investigation of 404s on the customers panel. We’ll update you as we learn more.
October 20, 2026 23:15 UTC
Investigating - We’re continuing our investigation of 404s on the customers panel. We’ll update you as we learn more. -
20 Oct · 22:47 UTC
⚪ Investigating
rss
October 20, 2026 21:56 UTC
Investigating - We've investigating 404s on the customers panel. We'll update as we learn more
October 20, 2026 22:47 UTC
Investigating - We’re continuing our investigation of 404s on the customers panel. We’ll update you as we learn more. -
20 Oct · 21:56 UTC
⚪ Investigating
rss
October 20, 2026 21:56 UTC
Investigating - We've investigating 404s on the customers panel. We'll update as we learn more
Source
Official GitLab status — view original incident ↗
IT Status normalizes vendor wording into a common vocabulary and rewrites machine-shaped titles for readability. The vendor's page remains authoritative.