Elevated error rates for gpt-5.6-luna API requests

Timeline

1. 21 Oct · 16:44 UTC 🟡 Resolved atom

   Status: Resolved
   
   All impacted services have now fully recovered.
   
   Affected components
   
   Chat Completions (Operational)
   Responses (Operational)

2. 21 Oct · 15:47 UTC 🟡 Monitoring atom

   Status: Monitoring
   
   We have applied the mitigation and are monitoring the recovery.
   
   Affected components
   
   Chat Completions (Degraded performance)
   Responses (Degraded performance)

3. 21 Oct · 15:34 UTC 🟡 Identified atom

   Status: Identified
   
   We have identified that users are experiencing elevated errors for the impacted services.
   
   We are working on implementing a mitigation.
   
   Affected components
   
   Chat Completions (Degraded performance)
   Responses (Degraded performance)