🟢 Operational
Authentication errors for some users
Resolved
- Started
- 2026-10-20 17:35 UTC
17 days ago - Last update
- 2026-10-20 17:35 UTC
17 days ago - Duration
- 0s
Timeline
-
20 Oct · 17:35 UTC
🟢 Resolved
atom
Status: Resolved
On October 20, from 9:35 to 10:35 a.m. PDT, some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex. We rolled back a configuration change, and service was restored.
Affected components
Login (Operational) -
20 Oct · 17:35 UTC
🟢 Resolved
atom
Status: Resolved
On October 20, from 9:35 to 10:35 a.m. PDT, some API users near Illinois experienced authentication errors. We rolled back a configuration change, and service was restored.
Affected components
Login (Operational) -
20 Oct · 17:35 UTC
🟡 Resolved
atom
Status: Resolved
On October 20, 2026, between 9:35 a.m. and 10:35 a.m. PDT (16:35–17:35 UTC), some users in and around Illinois experienced errors connecting to auth.openai.com: http://auth.openai.com, including during workload identity token exchanges. A configuration issue caused these requests to fail. The configuration change was rolled back, and the issue was resolved. This incident is being published retrospectively.
Affected components
Login (Operational)
Source
Official OpenAI status — view original incident ↗
IT Status normalizes vendor wording into a common vocabulary and rewrites machine-shaped titles for readability. The vendor's page remains authoritative.