Global IT infrastructure status

OPENAI

🟢 Operational

Degraded Performance of Dots on Enterprise

Resolved

Started
2026-10-22 18:52 UTC
15 days ago
Last update
2026-10-22 20:55 UTC
14 days ago
Duration
2h 3m

Timeline

  1. 22 Oct · 20:55 UTC 🟡 Resolved atom

    Status: Resolved

    All impacted services have now fully recovered.

    Affected components

    dots (Operational)

  2. 22 Oct · 18:59 UTC 🟡 Identified atom

    Status: Identified

    Our teams have identified the issue and are actively implementing a mitigation. At this time the majority of impact is affecting enterprise customers.

    Affected components

    dots (Degraded performance)

  3. 22 Oct · 18:59 UTC 🟡 Identified atom

    Status: Identified

    We are still implementing the mitigation.
    Only enterprise users have observed to have been affected at this point.

    Affected components

    dots (Degraded performance)

  4. 22 Oct · 18:52 UTC 🟠 Identified atom

    Status: Identified

    We are still implementing the mitigation.

    Affected components

    dots (Degraded performance)

Source

Official OpenAI status — view original incident ↗

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