Issues Running Pipelines

Timeline

1. 03 Nov · 18:51 UTC 🟡 Investigating rss

   November 3, 2026 17:20 UTC
   Investigating - We're investigating reports of customers being unable to run pipelines on GitLab.com without encountering Gitaly-related errors. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23401.
   
   November 3, 2026 17:52 UTC
   Investigating - We’re continuing to investigate this issue and don’t have any new information to share at this time. Our team is working to identify the cause, and we’ll provide another update within an hour.
   
   November 3, 2026 18:20 UTC
   Monitoring - We’re seeing recovery, and CI/CD pipelines should be running normally again. We’re continuing to monitor to confirm the issue doesn’t return while we investigate the root cause.
   
   November 3, 2026 18:51 UTC
   Resolved - This incident is now resolved, as we didn’t see the issue return during our monitoring period and CI/CD pipelines are running normally. We’re continuing to investigate the root cause internally with details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23401.

2. 03 Nov · 18:20 UTC 🟡 Investigating rss

   November 3, 2026 17:20 UTC
   Investigating - We're investigating reports of customers being unable to run pipelines on GitLab.com without encountering Gitaly-related errors. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23401.
   
   November 3, 2026 17:52 UTC
   Investigating - We’re continuing to investigate this issue and don’t have any new information to share at this time. Our team is working to identify the cause, and we’ll provide another update within an hour.
   
   November 3, 2026 18:20 UTC
   Monitoring - We’re seeing recovery, and CI/CD pipelines should be running normally again. We’re continuing to monitor to confirm the issue doesn’t return while we investigate the root cause.

3. 03 Nov · 17:52 UTC 🟡 Investigating rss

   November 3, 2026 17:20 UTC
   Investigating - We're investigating reports of customers being unable to run pipelines on GitLab.com without encountering Gitaly-related errors. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23401.
   
   November 3, 2026 17:52 UTC
   Investigating - We’re continuing to investigate this issue and don’t have any new information to share at this time. Our team is working to identify the cause, and we’ll provide another update within an hour.

4. 03 Nov · 17:20 UTC 🟡 Investigating rss

   November 3, 2026 17:20 UTC
   Investigating - We're investigating reports of customers being unable to run pipelines on GitLab.com without encountering Gitaly-related errors. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23401.