Property Manager Property Activation Errors

Timeline

1. 03 Nov · 18:01 UTC 🟡 Resolved atom

   Nov 3, 17:37 UTC
   Resolved - We became aware of an issue with Property Manager related to activating properties with errors indicating "cloudlet policy not found or not valid" blocking some property activations. The issue lasted between approximately 15:30 UTC on November 3, 2026 and 17:15 UTC on November 3, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001cwVdYCAU or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

2. 03 Nov · 17:37 UTC 🟡 Resolved atom

   Nov 3, 17:37 UTC
   Resolved - We became aware of an issue with Property Manager related to activating properties with errors indicating "cloudlet policy not found or not valid" blocking some property activations. The issue lasted between approximately 15:30 UTC on November 3, 2026 and 17:15 UTC on November 3, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.