Global IT infrastructure status

KRAKEN

🟢 Operational

Brazilian Real (BRL) PIX Funding Delays

Resolved

Started
2026-11-03 20:39 UTC
2 days ago
Last update
2026-11-05 12:16 UTC
1 day ago
Duration
1d 15h

Timeline

  1. 05 Nov · 12:16 UTC 🟡 Resolved atom

    Nov 5, 12:16 UTC
    Resolved - This incident has been resolved.

    Nov 4, 13:39 UTC
    Identified - Brazilian Real (BRL) deposits via PIX are now operating normally. Withdrawals remain affected, and some transfers may take longer than usual to complete. We are continuing to work with our provider to resolve the issue and will share further updates as more information becomes available.

    Nov 3, 20:39 UTC
    Investigating - We are experiencing delays with Brazilian Real (BRL) deposits and withdrawals via PIX. Some transfers may remain pending longer than usual. We are working with our provider and will share updates as more information becomes available.

  2. 04 Nov · 13:39 UTC 🟡 Identified atom

    Nov 4, 13:39 UTC
    Identified - Brazilian Real (BRL) deposits via PIX are now operating normally. Withdrawals remain affected, and some transfers may take longer than usual to complete. We are continuing to work with our provider to resolve the issue and will share further updates as more information becomes available.

    Nov 3, 20:39 UTC
    Investigating - We are experiencing delays with Brazilian Real (BRL) deposits and withdrawals via PIX. Some transfers may remain pending longer than usual. We are working with our provider and will share updates as more information becomes available.

  3. 03 Nov · 20:39 UTC ⚪ Investigating atom

    Nov 3, 20:39 UTC
    Investigating - We are experiencing delays with Brazilian Real (BRL) deposits and withdrawals via PIX. Some transfers may remain pending longer than usual. We are working with our provider and will share updates as more information becomes available.

Source

Official Kraken status — view original incident ↗

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