ChatGPT Work and Dots Errors

Timeline

1. 06 Nov · 04:31 UTC 🟠 Resolved atom

   Status: Resolved
   
   All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.
   
   Affected components
   
   Codex Web (Operational)
   ChatGPT Work (Operational)
   dots (Operational)

2. 05 Nov · 17:05 UTC 🟢 Monitoring atom

   Status: Monitoring
   
   We’ve applied a mitigation and are monitoring the affected services to confirm recovery.
   
   Affected components
   
   Codex Web (Operational)
   ChatGPT Work (Operational)
   dots (Operational)

3. 05 Nov · 16:57 UTC 🟡 Identified atom

   Status: Identified
   
   We have identified that users are experiencing elevated errors for the impacted services.
   
   We are working on implementing a mitigation.
   
   Affected components
   
   Codex Web (Operational)
   ChatGPT Work (Degraded performance)
   dots (Degraded performance)

4. 05 Nov · 16:26 UTC 🟡 Investigating atom

   Status: Investigating
   
   We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.
   
   Affected components
   
   Codex Web (Degraded performance)
   ChatGPT Work (Degraded performance)
   dots (Degraded performance)

5. 05 Nov · 15:30 UTC 🟡 Investigating atom

   Status: Investigating
   
   We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.
   
   Affected components
   
   ChatGPT Work (Degraded performance)
   dots (Degraded performance)