Partial disruption of Observability, Analytics, Firewall, Usage, and Login in Dashboard

Timeline

1. 17 Aug · 21:25 UTC 🟠 Resolved atom

   Aug 17, 21:25 UTC
   Resolved - Services have recovered. We are still working to ingest missing observability data during this period.
   
   Aug 17, 20:13 UTC
   Update - Services have recovered. We are still working to ingest missing observability data during this period.
   
   Aug 17, 17:51 UTC
   Update - Login with TOTP has completely recovered. We are still working to ingest missing observability data during this period. We will share more information as it becomes available.
   
   Aug 17, 16:46 UTC
   Update - We are continuing to monitor for any further issues.
   
   Aug 17, 16:44 UTC
   Monitoring - We have implemented a fix for the disruption, and services have started to recover. We will share more information as it becomes available.
   
   Aug 17, 16:06 UTC
   Update - We are also investigating an issue where some customers may be unable to sign in to Dashboard with time-based one-time passwords (TOTP). We will share updates as they become available.
   
   Aug 17, 15:09 UTC
   Update - We are continuing to investigate this issue. We will share updates as they become available.
   
   Aug 17, 14:30 UTC
   Investigating - We are investigating a partial disruption to Observability, Web Analytics, Speed Insights, Firewall, and Usage in Dashboard. We will share updates as they become available.

2. 17 Aug · 21:25 UTC 🟠 Resolved atom

   Aug 17, 21:25 UTC
   Resolved - Services have recovered. We are still working to ingest missing observability data during this period.
   
   Aug 17, 20:13 UTC
   Update - Services have recovered. We are still working to ingest missing observability data during this period.
   
   Aug 17, 17:51 UTC
   Update - Login with TOTP has completely recovered. We are still working to ingest missing observability data during this period. We will share more information as it becomes available.
   
   Aug 17, 16:46 UTC
   Update - We are continuing to monitor for any further issues.
   
   Aug 17, 16:44 UTC
   Monitoring - We have implemented a fix for the disruption, and services have started to recover. We will share more information as it becomes available.
   
   Aug 17, 16:06 UTC
   Update - We are also investigating an issue where some customers may be unable to sign in to Dashboard with time-based one-time passwords (TOTP). We will share updates as they become available.
   
   Aug 17, 15:09 UTC
   Update - We are continuing to investigate this issue. We will share updates as they become available.
   
   Aug 17, 14:30 UTC
   Investigating - We are investigating a partial disruption to Observability, Web Analytics, Speed Insights, Firewall, and Usage in Dashboard. We will share updates as they become available.

3. 17 Aug · 21:25 UTC 🟠 Resolved atom

   Aug 17, 21:25 UTC
   Resolved - Services have recovered. We are still working to ingest missing observability data during this period.
   
   Aug 17, 20:13 UTC
   Update - Services have recovered. We are still working to ingest missing observability data during this period.
   
   Aug 17, 17:51 UTC
   Update - Login with TOTP has completely recovered. We are still working to ingest missing observability data during this period. We will share more information as it becomes available.
   
   Aug 17, 16:46 UTC
   Update - We are continuing to monitor for any further issues.
   
   Aug 17, 16:44 UTC
   Monitoring - We have implemented a fix for the disruption, and services have started to recover. We will share more information as it becomes available.
   
   Aug 17, 16:06 UTC
   Update - We are also investigating an issue where some customers may be unable to sign in to Dashboard with time-based one-time passwords (TOTP). We will share updates as they become available.
   
   Aug 17, 15:09 UTC
   Update - We are continuing to investigate this issue. We will share updates as they become available.
   
   Aug 17, 14:30 UTC
   Investigating - We are investigating a partial disruption to Observability, Web Analytics, Speed Insights, Firewall, and Usage in Dashboard. We will share updates as they become available.