Global IT infrastructure status

SLACK

🟡 Degraded

Incident: Huddle AI summaries not being generated

Investigating

Started
2026-05-18 14:53 UTC
126 days ago
Last update
2026-05-18 14:53 UTC
126 days ago
Running for
126d 9h

Timeline

  1. 18 May · 14:53 UTC 🟡 Investigating rss

    Some Slack users experienced issues where Huddle AI summaries ‌weren't being generated. Users also appeared to be showing as in a huddle after it had ended.We've fixed both issues. Missing summaries were restored, and the system responsible for showing huddle statuses has been refreshed. If you still notice any users appearing stuck in a huddle, please contact Slack Support. We apologize for the inconvenience and any impact this may have had.

  2. 18 May · 14:53 UTC 🟡 Investigating rss

    Some Slack users experienced issues where Huddle AI summaries ‌weren't being generated. Users also appeared to be showing as in a huddle after it had ended.We've fixed both issues. Missing summaries were restored, and the system responsible for showing huddle statuses has been refreshed. If you still notice any users appearing stuck in a huddle, please contact Slack Support. We apologize for the inconvenience and any impact this may have had.

Source

Official Slack status — view original incident ↗

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