🟢 Operational
MICROSCORE-4348 Micros API outage to upgrade RDSs from db.t4g.large to db.m8g.large
Resolved
- Started
- 2025-04-30 06:43 UTC
509 days ago - Last update
- 2026-07-10 08:13 UTC
73 days ago - Duration
- 436d 1h
Timeline
-
10 Jul · 08:13 UTC
🟠 Resolved
atom
Apr 30, 06:43 UTC
Completed - The database upgrades have been completed successfully as planned. No issues have been observed, and everything is operating normally.
Apr 30, 06:31 UTC
Update - The infrastructure upgrade for the commercial production environment has been completed. The process took approximately 2 minutes, during which some requests may have returned errors. Service has been fully restored.
Apr 30, 06:04 UTC
Update - We've initiated the deployment of the fix to production environments. You may experience brief service interruptions of approximately 2–3 minutes, expected to begin within the next 10–15 minutes. We'll provide a further update once the deployment is complete.
Apr 30, 05:32 UTC
Scheduled - We are performing infrastructure upgrades to improve service performance. During this maintenance, you may experience two brief periods of service interruption, each lasting approximately 2–3 minutes. We will provide a further update once the upgrades are complete. -
10 Jul · 08:13 UTC
🟠 Resolved
atom
Apr 30, 06:43 UTC
Completed - The database upgrades have been completed successfully as planned. No issues have been observed, and everything is operating normally.
Apr 30, 06:31 UTC
Update - The infrastructure upgrade for the commercial production environment has been completed. The process took approximately 2 minutes, during which some requests may have returned errors. Service has been fully restored.
Apr 30, 06:04 UTC
Update - We've initiated the deployment of the fix to production environments. You may experience brief service interruptions of approximately 2–3 minutes, expected to begin within the next 10–15 minutes. We'll provide a further update once the deployment is complete.
Apr 30, 05:32 UTC
Scheduled - We are performing infrastructure upgrades to improve service performance. During this maintenance, you may experience two brief periods of service interruption, each lasting approximately 2–3 minutes. We will provide a further update once the upgrades are complete. -
10 Jul · 08:13 UTC
🟠 Resolved
atom
Apr 30, 06:43 UTC
Completed - The database upgrades have been completed successfully as planned. No issues have been observed, and everything is operating normally.
Apr 30, 06:31 UTC
Update - The infrastructure upgrade for the commercial production environment has been completed. The process took approximately 2 minutes, during which some requests may have returned errors. Service has been fully restored.
Apr 30, 06:04 UTC
Update - We've initiated the deployment of the fix to production environments. You may experience brief service interruptions of approximately 2–3 minutes, expected to begin within the next 10–15 minutes. We'll provide a further update once the deployment is complete.
Apr 30, 05:32 UTC
Scheduled - We are performing infrastructure upgrades to improve service performance. During this maintenance, you may experience two brief periods of service interruption, each lasting approximately 2–3 minutes. We will provide a further update once the upgrades are complete.
Source
Official Atlassian status — view original incident ↗
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