Global IT infrastructure status

ATLASSIAN

🟢 Operational

Slowness in Jira.

Resolved

Started
2024-09-10 13:15 UTC
741 days ago
Last update
2024-09-10 13:15 UTC
741 days ago
Duration
0s

Timeline

  1. 10 Sep · 13:15 UTC 🟡 Resolved atom

    Sep 10, 13:15 UTC
    Resolved - We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.

    Sep 2, 18:33 UTC
    Update - We have identified the root cause of an issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region.
    This issue has led to a performance impact or slowness in product provisioning.

    We are working on a fix to resolve the issue and recovery is in progress.

    Sep 2, 10:56 UTC
    Monitoring - The slowness issue has been resolved, and we are actively monitoring the systems to ensure stability.

    Sep 2, 09:23 UTC
    Investigating - Our team is currently investigating the issue. We are working to identify the cause and will provide updates as soon as possible.

  2. 10 Sep · 13:15 UTC 🟡 Resolved atom

    Sep 10, 13:15 UTC
    Resolved - We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.

    Sep 2, 18:33 UTC
    Update - We have identified the root cause of an issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region.
    This issue has led to a performance impact or slowness in product provisioning.

    We are working on a fix to resolve the issue and recovery is in progress.

    Sep 2, 10:56 UTC
    Monitoring - The slowness issue has been resolved, and we are actively monitoring the systems to ensure stability.

    Sep 2, 09:23 UTC
    Investigating - Our team is currently investigating the issue. We are working to identify the cause and will provide updates as soon as possible.

  3. 10 Sep · 13:15 UTC 🟡 Resolved atom

    Sep 10, 13:15 UTC
    Resolved - We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.

    Sep 2, 18:33 UTC
    Update - We have identified the root cause of an issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region.
    This issue has led to a performance impact or slowness in product provisioning.

    We are working on a fix to resolve the issue and recovery is in progress.

    Sep 2, 10:56 UTC
    Monitoring - The slowness issue has been resolved, and we are actively monitoring the systems to ensure stability.

    Sep 2, 09:23 UTC
    Investigating - Our team is currently investigating the issue. We are working to identify the cause and will provide updates as soon as possible.

Source

Official Atlassian status — view original incident ↗

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