User searches failing

Timeline

1. 07 Feb · 17:44 UTC 🟠 Resolved atom

   Feb 7, 17:44 UTC
   Resolved - Between 15:40 UTC to 15:57 UTC customers experienced intermittent failures when searching for users in Atlassian cloud services: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. The issue has been resolved and the service is operating normally.
   
   Feb 7, 17:05 UTC
   Monitoring - We have mitigated the problem. We are now monitoring closely.
   
   Feb 7, 16:40 UTC
   Investigating - We are investigating an issue with our user search service that is impacting Atlassian cloud service: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. We will provide more details within the next hour.

2. 07 Feb · 17:44 UTC 🟠 Resolved atom

   Feb 7, 17:44 UTC
   Resolved - Between 15:40 UTC to 15:57 UTC customers experienced intermittent failures when searching for users in Atlassian cloud services: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. The issue has been resolved and the service is operating normally.
   
   Feb 7, 17:05 UTC
   Monitoring - We have mitigated the problem. We are now monitoring closely.
   
   Feb 7, 16:40 UTC
   Investigating - We are investigating an issue with our user search service that is impacting Atlassian cloud service: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. We will provide more details within the next hour.

3. 07 Feb · 17:44 UTC 🟠 Resolved atom

   Feb 7, 17:44 UTC
   Resolved - Between 15:40 UTC to 15:57 UTC customers experienced intermittent failures when searching for users in Atlassian cloud services: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. The issue has been resolved and the service is operating normally.
   
   Feb 7, 17:05 UTC
   Monitoring - We have mitigated the problem. We are now monitoring closely.
   
   Feb 7, 16:40 UTC
   Investigating - We are investigating an issue with our user search service that is impacting Atlassian cloud service: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. We will provide more details within the next hour.