For a limited number of customers, activation for new products on some tenants is blocked

Timeline

1. 04 Oct · 17:20 UTC 🟡 Resolved atom

   Oct 4, 17:20 UTC
   Resolved - 100% resolved and services running normally
   
   Oct 4, 17:01 UTC
   Update - 99% of issues fixed and services are back to normal. Last 1% are manually begin fixed
   
   Oct 4, 16:20 UTC
   Update - We've solved 52% of the issues and are still on track to recover 100% within the original timeframe
   
   Oct 4, 15:47 UTC
   Monitoring - We've solved 15% of the issues and have a plan to recover 100% exponentially within the hour
   
   Oct 4, 15:01 UTC
   Update - We started fixing the affected tenants, we will post an update on the estimated time to resolve all tenants in the next hour
   
   Oct 4, 14:28 UTC
   Identified - We identified an issue with the product provisioning service. We identified the issue and we are working on a fix.
   We will post an update in the next hour with estimated fix time

2. 04 Oct · 17:20 UTC 🟡 Resolved atom

   Oct 4, 17:20 UTC
   Resolved - 100% resolved and services running normally
   
   Oct 4, 17:01 UTC
   Update - 99% of issues fixed and services are back to normal. Last 1% are manually begin fixed
   
   Oct 4, 16:20 UTC
   Update - We've solved 52% of the issues and are still on track to recover 100% within the original timeframe
   
   Oct 4, 15:47 UTC
   Monitoring - We've solved 15% of the issues and have a plan to recover 100% exponentially within the hour
   
   Oct 4, 15:01 UTC
   Update - We started fixing the affected tenants, we will post an update on the estimated time to resolve all tenants in the next hour
   
   Oct 4, 14:28 UTC
   Identified - We identified an issue with the product provisioning service. We identified the issue and we are working on a fix.
   We will post an update in the next hour with estimated fix time

3. 04 Oct · 17:20 UTC 🟡 Resolved atom

   Oct 4, 17:20 UTC
   Resolved - 100% resolved and services running normally
   
   Oct 4, 17:01 UTC
   Update - 99% of issues fixed and services are back to normal. Last 1% are manually begin fixed
   
   Oct 4, 16:20 UTC
   Update - We've solved 52% of the issues and are still on track to recover 100% within the original timeframe
   
   Oct 4, 15:47 UTC
   Monitoring - We've solved 15% of the issues and have a plan to recover 100% exponentially within the hour
   
   Oct 4, 15:01 UTC
   Update - We started fixing the affected tenants, we will post an update on the estimated time to resolve all tenants in the next hour
   
   Oct 4, 14:28 UTC
   Identified - We identified an issue with the product provisioning service. We identified the issue and we are working on a fix.
   We will post an update in the next hour with estimated fix time