Edge Delivery Issues in India

Timeline

1. 13 Aug · 13:52 UTC 🟡 Resolved atom

   Aug 13, 13:52 UTC
   Resolved - We can confirm that the issue was mitigated at 11:50 UTC on August 12, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001NOXC4CAP or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
   
   Aug 12, 13:02 UTC
   Monitoring - We became aware of an issue with Edge Delivery in India related to connectivity issues in the form of latency or connection timeouts that impacted traffic flowing from India to multiple geos. The issue lasted between 11:15 UTC on August 12, 2026, and 11:50 UTC on August 12, 2026. The third-party service provider has implemented a fix and based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

2. 13 Aug · 13:52 UTC 🟡 Resolved atom

   Aug 13, 13:52 UTC
   Resolved - We can confirm that the issue was mitigated at 11:50 UTC on August 12, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001NOXC4CAP or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
   
   Aug 12, 13:02 UTC
   Monitoring - We became aware of an issue with Edge Delivery in India related to connectivity issues in the form of latency or connection timeouts that impacted traffic flowing from India to multiple geos. The issue lasted between 11:15 UTC on August 12, 2026, and 11:50 UTC on August 12, 2026. The third-party service provider has implemented a fix and based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

3. 13 Aug · 13:52 UTC 🟡 Resolved atom

   Aug 13, 13:52 UTC
   Resolved - We can confirm that the issue was mitigated at 11:50 UTC on August 12, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001NOXC4CAP or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
   
   Aug 12, 13:02 UTC
   Monitoring - We became aware of an issue with Edge Delivery in India related to connectivity issues in the form of latency or connection timeouts that impacted traffic flowing from India to multiple geos. The issue lasted between 11:15 UTC on August 12, 2026, and 11:50 UTC on August 12, 2026. The third-party service provider has implemented a fix and based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.