Disruption with GitHub Billing

Timeline

1. 31 Aug · 22:46 UTC 🟠 Resolved atom

   Aug 27, 19:44 UTC
   Resolved - On August 26, 2026, between 20:40 UTC and 00:51 UTC on August 27, GitHub Billing experienced degraded performance affecting billing budget pages and GitHub Copilot CLI sessions. Affected customers encountered failed budget page loads or failures when starting or continuing CLI sessions. We confirmed this impact for a small number of customers (

2. 27 Aug · 19:44 UTC 🟠 Resolved atom

   Aug 27, 19:44 UTC
   Resolved - This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
   
   Aug 27, 17:58 UTC
   Update - No material change since the previous update. Service conditions remain stable following the mitigation, and we have not observed any further customer impact. We are actively monitoring the service while implementing targeted fixes to address the underlying root cause.
   
   Aug 27, 16:20 UTC
   Update - Our mitigation continues to hold, and service conditions remain stable. We are continuing to investigate the concentrated workload responsible for the issue and are preparing additional preventative improvements. We have not identified a material change in customer impact since the previous update. We will provide another update as the investigation progresses.
   
   Aug 27, 14:49 UTC
   Update - Our mitigation is still holding as we continue to investigate to find the root cause.
   
   Aug 27, 01:35 UTC
   Update - We are continuing to monitor the mitigation that we have applied for the billing page disruption.
   
   Aug 27, 00:31 UTC
   Update - We've applied a mitigation to unblock Copilot usage and have observed recovery for this particular impact. We're continuing to investigate and apply mitigations for the billing page disruption while monitoring to ensure Copilot remains recovered.
   
   Aug 26, 23:42 UTC
   Update - We are currently investigating increased errors with billing services. Customers may observe failed billing budget page loads, and users of the Copilot CLI may observe failures starting or continuing sessions.
   
   Aug 26, 23:37 UTC
   Investigating - We are investigating reports of impacted performance for some GitHub services.

3. 27 Aug · 17:58 UTC 🟠 Identified atom

   Aug 27, 17:58 UTC
   Update - No material change since the previous update. Service conditions remain stable following the mitigation, and we have not observed any further customer impact. We are actively monitoring the service while implementing targeted fixes to address the underlying root cause.
   
   Aug 27, 16:20 UTC
   Update - Our mitigation continues to hold, and service conditions remain stable. We are continuing to investigate the concentrated workload responsible for the issue and are preparing additional preventative improvements. We have not identified a material change in customer impact since the previous update. We will provide another update as the investigation progresses.
   
   Aug 27, 14:49 UTC
   Update - Our mitigation is still holding as we continue to investigate to find the root cause.
   
   Aug 27, 01:35 UTC
   Update - We are continuing to monitor the mitigation that we have applied for the billing page disruption.
   
   Aug 27, 00:31 UTC
   Update - We've applied a mitigation to unblock Copilot usage and have observed recovery for this particular impact. We're continuing to investigate and apply mitigations for the billing page disruption while monitoring to ensure Copilot remains recovered.
   
   Aug 26, 23:42 UTC
   Update - We are currently investigating increased errors with billing services. Customers may observe failed billing budget page loads, and users of the Copilot CLI may observe failures starting or continuing sessions.
   
   Aug 26, 23:37 UTC
   Investigating - We are investigating reports of impacted performance for some GitHub services.

4. 27 Aug · 16:20 UTC 🟠 Identified atom

   Aug 27, 16:20 UTC
   Update - Our mitigation continues to hold, and service conditions remain stable. We are continuing to investigate the concentrated workload responsible for the issue and are preparing additional preventative improvements. We have not identified a material change in customer impact since the previous update. We will provide another update as the investigation progresses.
   
   Aug 27, 14:49 UTC
   Update - Our mitigation is still holding as we continue to investigate to find the root cause.
   
   Aug 27, 01:35 UTC
   Update - We are continuing to monitor the mitigation that we have applied for the billing page disruption.
   
   Aug 27, 00:31 UTC
   Update - We've applied a mitigation to unblock Copilot usage and have observed recovery for this particular impact. We're continuing to investigate and apply mitigations for the billing page disruption while monitoring to ensure Copilot remains recovered.
   
   Aug 26, 23:42 UTC
   Update - We are currently investigating increased errors with billing services. Customers may observe failed billing budget page loads, and users of the Copilot CLI may observe failures starting or continuing sessions.
   
   Aug 26, 23:37 UTC
   Investigating - We are investigating reports of impacted performance for some GitHub services.

5. 27 Aug · 14:49 UTC 🟠 Identified atom

   Aug 27, 14:49 UTC
   Update - Our mitigation is still holding as we continue to investigate to find the root cause.
   
   Aug 27, 01:35 UTC
   Update - We are continuing to monitor the mitigation that we have applied for the billing page disruption.
   
   Aug 27, 00:31 UTC
   Update - We've applied a mitigation to unblock Copilot usage and have observed recovery for this particular impact. We're continuing to investigate and apply mitigations for the billing page disruption while monitoring to ensure Copilot remains recovered.
   
   Aug 26, 23:42 UTC
   Update - We are currently investigating increased errors with billing services. Customers may observe failed billing budget page loads, and users of the Copilot CLI may observe failures starting or continuing sessions.
   
   Aug 26, 23:37 UTC
   Investigating - We are investigating reports of impacted performance for some GitHub services.

6. 27 Aug · 01:37 UTC 🟠 Identified atom

   Aug 27, 01:35 UTC
   Update - We are continuing to monitor the mitigation that we have applied for the billing page disruption.
   
   Aug 27, 00:31 UTC
   Update - We've applied a mitigation to unblock Copilot usage and have observed recovery for this particular impact. We're continuing to investigate and apply mitigations for the billing page disruption while monitoring to ensure Copilot remains recovered.
   
   Aug 26, 23:42 UTC
   Update - We are currently investigating increased errors with billing services. Customers may observe failed billing budget page loads, and users of the Copilot CLI may observe failures starting or continuing sessions.
   
   Aug 26, 23:37 UTC
   Investigating - We are investigating reports of impacted performance for some GitHub services.

7. 27 Aug · 01:35 UTC 🟠 Identified atom

   Aug 27, 01:35 UTC
   Update - We are continuing to monitor the mitigation that we have appled for billing page disruption.
   
   Aug 27, 00:31 UTC
   Update - We've applied a mitigation to unblock Copilot usage and have observed recovery for this particular impact. We're continuing to investigate and apply mitigations for the billing page disruption while monitoring to ensure Copilot remains recovered.
   
   Aug 26, 23:42 UTC
   Update - We are currently investigating increased errors with billing services. Customers may observe failed billing budget page loads, and users of the Copilot CLI may observe failures starting or continuing sessions.
   
   Aug 26, 23:37 UTC
   Investigating - We are investigating reports of impacted performance for some GitHub services.

8. 27 Aug · 00:31 UTC 🟠 Identified atom

   Aug 27, 00:31 UTC
   Update - We've applied a mitigation to unblock Copilot usage and have observed recovery for this particular impact. We're continuing to investigate and apply mitigations for the billing page disruption while monitoring to ensure Copilot remains recovered.
   
   Aug 26, 23:42 UTC
   Update - We are currently investigating increased errors with billing services. Customers may observe failed billing budget page loads, and users of the Copilot CLI may observe failures starting or continuing sessions.
   
   Aug 26, 23:37 UTC
   Investigating - We are investigating reports of impacted performance for some GitHub services.

9. 26 Aug · 23:42 UTC 🟠 Identified atom

   Aug 26, 23:42 UTC
   Update - We are currently investigating increased errors with billing services. Customers may observe failed billing budget page loads, and users of the Copilot CLI may observe failures starting or continuing sessions.
   
   Aug 26, 23:37 UTC
   Investigating - We are investigating reports of impacted performance for some GitHub services.

10. 26 Aug · 23:37 UTC 🟠 Investigating atom

    Aug 26, 23:37 UTC
    Investigating - We are investigating reports of impacted performance for some GitHub services.