Global IT infrastructure status

ANTHROPIC (CLAUDE)

🟢 Operational

Degraded performance on platform.claude.com and Claude for Microsoft Office 365

Resolved

Started
2026-09-01 17:05 UTC
20 days ago
Last update
2026-09-01 18:07 UTC
20 days ago
Duration
1h 1m

Timeline

  1. 01 Sep · 18:07 UTC 🟡 Resolved atom

    Sep 1, 18:07 UTC
    Resolved - This issue has been resolved.

    Sep 1, 17:52 UTC
    Monitoring - We are seeing success rates recover across affected services. Core inference and the API are not impacted.

    Sep 1, 17:05 UTC
    Investigating - We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.

  2. 01 Sep · 17:52 UTC 🟡 Monitoring atom

    Sep 1, 17:52 UTC
    Monitoring - We are seeing success rates recover across affected services. Core inference and the API are not impacted.

    Sep 1, 17:05 UTC
    Investigating - We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.

  3. 01 Sep · 17:05 UTC 🟡 Investigating atom

    Sep 1, 17:05 UTC
    Investigating - We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.

Source

Official Anthropic (Claude) status — view original incident ↗

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