Elevated errors across ChatGPT and Codex

Timeline

1. 03 Sep · 16:55 UTC 🟡 Resolved atom

   Status: Resolved
   
   The issue causing elevated errors across ChatGPT and Codex has been resolved.
   
   Some Codex remote control users may need to pair their mobile device again following this incident.
   
   Affected components
   
   Login (Operational)
   File uploads (Operational)
   Voice mode (Operational)
   GPTs (Operational)
   Deep Research (Operational)
   Codex Web (Operational)
   ChatGPT Atlas (Operational)
   VS Code extension (Operational)
   Search (Operational)
   CLI (Operational)
   Codex in ChatGPT Desktop (Operational)
   ChatGPT Work (Operational)
   Sites (Operational)
   Compliance API (Operational)
   Image Generation (Operational)
   Connectors/Apps (Operational)
   Codex API (Operational)
   Conversations (Operational)
   Agent (Operational)

2. 03 Sep · 15:50 UTC 🟡 Monitoring atom

   Status: Monitoring
   
   We have applied the mitigation and are monitoring the recovery.
   
   Affected components
   
   Agent (Degraded performance)
   Codex Web (Degraded performance)
   CLI (Degraded performance)
   Sites (Degraded performance)
   Compliance API (Degraded performance)
   Image Generation (Degraded performance)
   GPTs (Degraded performance)
   Deep Research (Degraded performance)
   Connectors/Apps (Degraded performance)
   Codex in ChatGPT Desktop (Degraded performance)
   VS Code extension (Degraded performance)
   Codex API (Degraded performance)
   File uploads (Degraded performance)
   Login (Degraded performance)
   Search (Degraded performance)
   ChatGPT Atlas (Degraded performance)
   ChatGPT Work (Degraded performance)
   Voice mode (Degraded performance)
   Conversations (Degraded performance)

3. 03 Sep · 15:43 UTC 🟡 Identified atom

   Status: Identified
   
   We still experiencing degraded performance.
   
   Affected components
   
   Conversations (Degraded performance)
   Compliance API (Degraded performance)
   ChatGPT Atlas (Degraded performance)
   Codex API (Degraded performance)
   Login (Degraded performance)
   Image Generation (Degraded performance)
   Deep Research (Degraded performance)
   Codex Web (Degraded performance)
   Connectors/Apps (Degraded performance)
   CLI (Degraded performance)
   Codex in ChatGPT Desktop (Degraded performance)
   ChatGPT Work (Degraded performance)
   Voice mode (Degraded performance)
   Search (Degraded performance)
   Agent (Degraded performance)
   Sites (Degraded performance)
   File uploads (Degraded performance)
   GPTs (Degraded performance)
   VS Code extension (Degraded performance)

4. 03 Sep · 15:22 UTC 🟡 Monitoring atom

   Status: Monitoring
   
   We have applied the mitigation and are monitoring the recovery.
   
   Affected components
   
   Login (Degraded performance)
   File uploads (Degraded performance)
   GPTs (Degraded performance)
   ChatGPT Atlas (Degraded performance)
   Sites (Degraded performance)
   Voice mode (Degraded performance)
   Search (Degraded performance)
   Compliance API (Degraded performance)
   Image Generation (Degraded performance)
   Agent (Degraded performance)
   Codex in ChatGPT Desktop (Degraded performance)
   Codex API (Degraded performance)
   Conversations (Degraded performance)
   Deep Research (Degraded performance)
   Codex Web (Degraded performance)
   Connectors/Apps (Degraded performance)
   VS Code extension (Degraded performance)
   ChatGPT Work (Degraded performance)
   CLI (Degraded performance)

5. 03 Sep · 15:17 UTC 🟡 Monitoring atom

   Status: Monitoring
   
   We have applied the mitigation and are monitoring the recovery.
   
   Affected components
   
   Voice mode (Degraded performance)
   Search (Degraded performance)
   Codex API (Degraded performance)
   File uploads (Degraded performance)
   Conversations (Degraded performance)
   Image Generation (Degraded performance)
   Codex Web (Degraded performance)
   ChatGPT Atlas (Degraded performance)
   Compliance API (Degraded performance)
   GPTs (Degraded performance)
   Agent (Degraded performance)
   Deep Research (Degraded performance)
   Codex in ChatGPT Desktop (Degraded performance)
   ChatGPT Work (Degraded performance)
   Sites (Degraded performance)
   Login (Degraded performance)
   Connectors/Apps (Degraded performance)
   CLI (Degraded performance)
   VS Code extension (Degraded performance)

6. 03 Sep · 14:58 UTC 🟡 Investigating atom

   Status: Investigating
   
   We are investigating the issue for the listed services.
   
   Affected components
   
   Voice mode (Degraded performance)
   Compliance API (Degraded performance)
   CLI (Degraded performance)
   ChatGPT Work (Degraded performance)
   Search (Degraded performance)
   Conversations (Degraded performance)
   GPTs (Degraded performance)
   ChatGPT Atlas (Degraded performance)
   VS Code extension (Degraded performance)
   Codex API (Degraded performance)
   Sites (Degraded performance)
   File uploads (Degraded performance)
   Agent (Degraded performance)
   Deep Research (Degraded performance)
   Codex in ChatGPT Desktop (Degraded performance)
   Login (Degraded performance)
   Image Generation (Degraded performance)
   Codex Web (Degraded performance)
   Connectors/Apps (Degraded performance)