Application Load Balancer reporting availability issues

Timeline

1. 04 Sep · 21:34 UTC 🟡 Resolved atom

   Sep 4, 21:34 UTC
   Resolved - We can confirm that the issue was mitigated at 14:20 UTC on 4 September, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
   
   Sep 4, 15:48 UTC
   Monitoring - We have implemented a fix for this issue as of 14:20 UTC on 4 September, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will continue to monitor to ensure that the impact has been fully mitigated.
   
   Sep 4, 07:02 UTC
   Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will provide the next update as we make progress.
   
   Sep 4, 06:15 UTC
   Investigating - We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ . If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. 04 Sep · 15:48 UTC 🟡 Monitoring atom

   Sep 4, 15:48 UTC
   Monitoring - We have implemented a fix for this issue as of 14:20 UTC on 4 September, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will continue to monitor to ensure that the impact has been fully mitigated.
   
   Sep 4, 07:02 UTC
   Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will provide the next update as we make progress.
   
   Sep 4, 06:15 UTC
   Investigating - We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ . If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

3. 04 Sep · 07:02 UTC 🟡 Identified atom

   Sep 4, 07:02 UTC
   Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will provide the next update as we make progress.
   
   Sep 4, 06:15 UTC
   Investigating - We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ . If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

4. 04 Sep · 06:56 UTC 🟡 Investigating atom

   Sep 4, 06:15 UTC
   Investigating - We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ . If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

5. 04 Sep · 06:15 UTC 🟡 Investigating atom

   Sep 4, 06:15 UTC
   Investigating - We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJIf you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.