Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud

Timeline

1. 04 Sep · 10:46 UTC 🟡 Resolved atom

   Status: Resolved
   
   All impacted services have now fully recovered.
   
   Affected components
   
   File uploads (Operational)
   Voice mode (Operational)
   Conversations (Operational)
   Image Generation (Operational)
   Codex Web (Operational)

2. 04 Sep · 09:47 UTC 🟡 Monitoring atom

   Status: Monitoring
   
   We have applied the mitigation and are monitoring the recovery.
   
   Affected components
   
   File uploads (Degraded performance)
   Voice mode (Degraded performance)
   Conversations (Degraded performance)
   Image Generation (Degraded performance)
   Codex Web (Degraded performance)

3. 04 Sep · 07:00 UTC 🟡 Investigating atom

   Status: Investigating
   
   We are investigating the issue for the listed services.
   
   Affected components
   
   Codex Web (Degraded performance)
   File uploads (Degraded performance)
   Voice mode (Degraded performance)
   Conversations (Degraded performance)
   Image Generation (Degraded performance)