Global IT infrastructure status

ANTHROPIC (CLAUDE)

🟢 Operational

Degraded functionality for Claude Cowork on Windows

Resolved

Started
2026-09-10 15:54 UTC
11 days ago
Last update
2026-09-14 19:14 UTC
7 days ago
Duration
4d 3h

Timeline

  1. 14 Sep · 19:14 UTC 🟡 Resolved atom

    Sep 14, 19:14 UTC
    Resolved - This issue has been resolved. Microsoft has released a September 14 Windows update that fixes it: https://support.microsoft.com/en-us/servicing/os/windows-11/2026/09/kb5129195-windows-11-24h2-25h2-security-update

    Sep 10, 15:54 UTC
    Identified - A Windows update released September 8 has left Claude Cowork on Windows unable to run local commands, because its workspace can no longer reach your computer's drive. For most users, chat and file reading and editing still work. There's no in-app workaround yet, and restarting or reinstalling won't help. Microsoft has developed a fix and is working to release it. We'll post an update when we have more to share.

  2. 11 Sep · 14:19 UTC 🟡 Identified atom

    Sep 10, 15:54 UTC
    Identified - A Windows update released September 8 has left Claude Cowork on Windows unable to run local commands, because its workspace can no longer reach your computer's drive. For most users, chat and file reading and editing still work. There's no in-app workaround yet, and restarting or reinstalling won't help. Microsoft has developed a fix and is working to release it. We'll post an update when we have more to share.

  3. 10 Sep · 17:20 UTC 🟡 Identified atom

    Sep 10, 15:54 UTC
    Identified - A Windows update released September 8 has left Claude Cowork on Windows unable to run local commands, because its workspace can no longer reach your computer's drive. For most users, chat and file reading and editing still work. There's no in-app workaround yet, and restarting or reinstalling won't help. Microsoft has developed a fix and is working to release it. We'll post an update when we have more to share.

  4. 10 Sep · 17:06 UTC 🟡 Identified atom

    Sep 10, 15:54 UTC
    Identified - A Windows update released September 8 has caused Claude Cowork on Windows is unable to run local commands on your PC, because its workspace can no longer reach your computer’s drive. For most users, chat and reading or editing files still work. We have identified the cause as a change in Windows; Microsoft has developed a fix and is working on releasing it. There’s no in-app workaround yet, and restarting or reinstalling won’t help. We’ll post an update when we have more to share.

  5. 10 Sep · 15:54 UTC 🟡 Identified atom

    Sep 10, 15:54 UTC
    Identified - A Windows update released September 8 has caused Claude Cowork on Windows is unable to run local commands on your PC, because its workspace can no longer reach your computer’s drive. For most users, chat and reading or editing files still work. We have identified the cause as a change in Windows; Microsoft has developed a fix and is working on releasing it. There’s no in-app workaround yet, and restarting or reinstalling won’t help. We’ll post an update when we have more to share.

Source

Official Anthropic (Claude) status — view original incident ↗

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