Global IT infrastructure status

OPENAI

🟢 Operational

Elevated errors for ChatGPT users in Europe

Resolved

Started
2026-09-11 07:53 UTC
10 days ago
Last update
2026-09-11 10:16 UTC
10 days ago
Duration
2h 23m

Timeline

  1. 11 Sep · 10:16 UTC 🟡 Resolved atom

    Status: Resolved

    All impacted services have now fully recovered.

    Affected components

    ChatGPT Work (Operational)

  2. 11 Sep · 08:37 UTC 🟡 Monitoring atom

    Status: Monitoring

    We have applied the mitigation and are monitoring the recovery.

    Affected components

    ChatGPT Work (Degraded performance)

  3. 11 Sep · 07:53 UTC 🟡 Identified atom

    Status: Identified

    We have identified that users are experiencing elevated errors for the impacted services.

    We are working on implementing a mitigation.

    Affected components

    ChatGPT Work (Degraded performance)

Source

Official OpenAI status — view original incident ↗

IT Status normalizes vendor wording into a common vocabulary and rewrites machine-shaped titles for readability. The vendor's page remains authoritative.