1% of ChatGPT Work (mobile/web) turns are failing for existing threads

Timeline

1. 12 Sep · 01:57 UTC 🟢 Resolved atom

   Status: Resolved
   
   All impacted services have now fully recovered.
   
   Affected components
   
   ChatGPT Work (Operational)

2. 12 Sep · 01:38 UTC 🟡 Monitoring atom

   Status: Monitoring
   
   We have applied the mitigation and are monitoring the recovery.
   
   Affected components
   
   ChatGPT Work (Degraded performance)

3. 11 Sep · 21:51 UTC 🟡 Monitoring atom

   Status: Monitoring
   
   We have applied the mitigation and are monitoring the recovery.
   
   Affected components
   
   ChatGPT Work (Degraded performance)

4. 11 Sep · 17:17 UTC 🟡 Investigating atom

   Status: Investigating
   
   We are investigating the issue for the listed services.
   
   Affected components
   
   ChatGPT Work (Degraded performance)

5. 11 Sep · 16:22 UTC 🟡 Identified atom

   Status: Investigating
   
   We have identified that users are experiencing elevated errors for the impacted services.
   
   We are working on implementing a mitigation.
   
   Affected components
   
   ChatGPT Work (Degraded performance)