Degraded Performance affecting Agents API

Timeline

1. 14 Sep · 23:39 UTC 🟡 Resolved atom

   Status: Resolved
   
   The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.

2. 14 Sep · 23:28 UTC 🟡 Monitoring atom

   Status: Monitoring
   
   We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.

3. 14 Sep · 20:30 UTC 🟡 Monitoring atom

   Status: Monitoring
   
   Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions. We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.